Thursday, January 27, 2011

Tech Tip - Warranty & Recall

Warranty and recalls seems to be a topic that has a lot of people confused.


If you are having a problem with your bike and it is still under the factory warranty period - take it to us the dealer!
Just about everything on your bike is covered by the warranty as long as it was not obviously caused by abuse or a botched repair/installation by another shop (in which case it should be returned to that shop and they should stand behind their work) with the exception of chrome or paint .

If you get a letter stating that your bike is involved in a Recall Campaign - take it to us the dealer!

Warranty and Recall issues cost you, the customer, NOTHING!
  • FACTORY WARRANTY PRICE TO YOU =  $0
  • RECALL PRICE TO YOU =  $0
  The duration of this limited warranty is twenty-four months, starting from the earlier of the date of initial retail purchase and delivery from an authorized Harley-Davidson, or the third anniversary of the last day of the model year of the motorcycle. Your dealer will submit an electronic Sales and Warranty Registration form to initiate your warranty.  Any unexpired portion of this warranty will be transferred to subsequent owners, upon the resale of the motorcycle during the warranty period.

Harley-Davidson warrants to its authorized dealers only, that each new street legal Genuine Motor Part or street legal Genuine Motor Accessory (including street legal Screamin’ Eagle performance parts and accessories) purchased from a Harley-Davidson dealer and installed by an authorized Harley-Davidson dealer on a new Harley-Davidson motorcycle or dealer demo motorcycle will be free from defects in material and workmanship under normal use and service upon the following terms and conditions:

The duration of this limited parts warranty will run concurrent with the vehicle warranty.

This warranty covers only street legal Genuine Motor Parts and street legal Genuine Motor Accessories (including street legal Screamin’ Eagle performance parts and accessories) that are purchased by an authorized dealer and that are properly installed by that dealer on a Harley-Davidson motorcycle, prior to delivery, of that motorcycle or on back order by that dealer at the time of delivery of a new Harley-Davidson motorcycle and properly installed by that dealer on that motorcycle within 24 months from the date that motorcycle is sold by that dealer.

Feel free to stop in or give us a call at 800.400.RIDE. We can check your motorcycle’s vin number against any outstanding recalls and give you more information regarding extending your factory warranty for up to 7 years from the point of purchase.


Tony D. & the Wild Fire Service Team

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